Our policy is valid for a period of 7 calendar days from the date of the purchase. We do not offer refunds however you can return the product for an exchange. If the period of 7 days has lapsed since the purchase, we can’t, unfortunately, offer you an exchange.

The following criteria must be met to qualify for an exchange:

– Product is defective
– Product is not as described
– Product must be in original packaging
– Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does
not meet the listed criteria, we reserve the right not to issue an exchange.

To complete your exchange, we require a receipt, purchase order or other proof of purchase.Please note that without the aforementioned proof of purchase, we will not do an exchange.

Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.

In order to return an order, you must contact us first.

You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label. You will not need to pay for shipping.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange.

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to contact@eduneb.com

This document was last updated on April 19, 2020